Introduction
This Privacy Policy explains how Planck Technologies Inc. (“Planck AI”, “we”, “us”, or “our”) collects, uses, discloses, and protects personal information when you access or use the Planck AI website located at planckai.io and any related online services that link to this Privacy Policy (collectively, the “Services”).
Planck Technologies Inc. is a corporation registered in the State of Delaware, United States, located at:
Planck Technologies Inc.
131 Continental Dr, Suite 305
Newark, DE 19713
United States
By accessing our Services, you acknowledge that you have read and understood this Privacy Policy.
Scope of This Privacy Policy
This Privacy Policy applies to:
Visitors interacting with our public website; and
Authorized users accessing our Services for authentication and license management.
This Privacy Policy does not apply to data that customers analyze using Planck AI within their own systems. Planck AI does not host or process customer-owned content such as financial data, internal documents, spreadsheets, or identity information. All such data remains fully within the customer’s environment and control.
Information We Collect
We collect only the information necessary to operate secure access to our Services, including:
Authentication Information
Name, email address, organization name, and credentials required to set up and manage user access.Website and Device Information
IP address, browser type, operating system, pages viewed, timestamps, and similar usage data.Business Contact Information
Information voluntarily shared through demo requests, support communications, or other inquiries.
Planck AI does not store or process sensitive financial or identity data belonging to customers.
How We Collect Information
How We Use Information
We use personal information only for:
Providing secure access, authentication, and license management
Communicating regarding support, updates, and administrative matters
Monitoring website performance and ensuring security
Protecting against fraud, misuse, and unauthorized access
Complying with legal obligations
We do not sell personal data or use personal data for targeted advertising or automated decision-making that produces legal or similarly significant effects.
Sharing of Information
We share personal information only in limited cases:
Service Providers
Third-party vendors performing analytics or operational support strictly on our behalf.Legal, compliance, and safety needs
To comply with laws, enforce agreements, or protect Planck AI, our users, or others.Business transactions
If involved in a merger, acquisition, or sale, with necessary confidentiality protections.
We do not share customer datasets stored in customer environments.
Security
We employ administrative, organizational, and technical safeguards including:
Encryption in transit (HTTPS/TLS)
Strict access controls and authentication protections
Role-based access limits
Security monitoring
No system can be completely secure; however, we continuously work to maintain appropriate protections.
Data Retention
International Data Transfers
Personal data may be processed in the United States or other jurisdictions that may have different data protection laws.
Where legally required (e.g., under GDPR or UK-GDPR), we implement appropriate safeguards such as Standard Contractual Clauses.
Cookies and Analytics
Children’s Privacy
The Services are not directed to children under 16.
We do not knowingly collect personal information from children.
If we learn we have done so, we will delete such information promptly.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
If changes are significant, we will update the “Last Updated” date at the top of this page or provide additional notice as appropriate.
Contact Information
If you have questions or wish to exercise your privacy rights, contact us at:
Email: privacy@planckai.io
Postal Address:
Planck Technologies Inc.
131 Continental Dr, Suite
305Newark, DE 19713
United States
Sub-Processor Disclosure
As of the Last Updated date:
Sub-Processor - Google LLC
Location - United States
Purpose - Analytics
Data Categories - IP address, device/browser metadata, usage data
No sub-processors are used to store or process customer-owned business data.
Governing Law and Jurisdiction
This Policy and any disputes related to it are governed by the laws of the State of Delaware, United States.
Disputes shall be resolved exclusively by the state or federal courts located in Delaware.